We collect personal information that you voluntarily provide to us when you browse the Site, create an account, place an order, subscribe to our newsletters, participate in promotions, contact customer support, or interact with our content. The types of information we may collect include your full name, postal address, email address, phone number, payment details (such as credit card information, processed securely through third‑party payment processors), order history, size preferences, and any communications you send to us. We may also collect non‑identifiable technical information automatically when you access the Site, including your IP address, browser type, operating system, device information, pages viewed, time spent on the Site, referral sources, and other usage data. This technical data helps us improve website functionality, optimize user experience, and ensure security.
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze Site traffic, and deliver personalized content and advertisements. Cookies are small text files stored on your device. You may adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result. We do not use cookies to collect sensitive personal data without your explicit consent.
Your personal information is used for purposes including processing and fulfilling orders, verifying payments, sending order confirmations and shipping updates, responding to inquiries and customer support requests, providing personalized product recommendations, sending marketing communications (with your consent), improving our products and services, preventing fraud, ensuring Site security, and complying with legal obligations. We will never sell your personal data to third parties for commercial purposes without your explicit opt‑in consent.
We may share your information with trusted third parties who assist us in operating our business, such as payment processors, shipping carriers, email service providers, web hosting services, and analytics providers. These third parties are contractually required to protect your data and use it only for the purposes we specify. We may also disclose your information when required by law, to respond to legal processes, to protect our legal rights, to investigate fraud or security issues, or to protect the safety of our users and the public.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.
You retain rights over your personal information, including the right to access, correct, update, or delete your data; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent where applicable. To exercise these rights, contact us at business@mujokotoba.com. We will respond to valid requests within the timeframes required by law. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete such information promptly. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be posted on the Site with a revised effective date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Mujoko
Email: business@mujokotoba.com
Phone: +852 52725125